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QMSCAPA for Workgroups

Navigation: Customer Table

Unique Customer Quality Targets Table

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A)   Unique Customer Quality Targets may be set for each customer to measure Customer Satisfaction and On-time Delivery. Click on the look-up button to select from the Customer Quality Targets Table or simply enter the Record Id number.

B)   The Quality Targets may viewed by the Record Id or by a unique description.

C)   Use the Quality Targets form to set the target as a percentage for On-time Delivery (OTD) and Customer Satisfaction (CS).

 

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