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QMSCAPA for Workgroups

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Customer Feedback Log

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QMSCAPA provides an option to log customer complaints separate from the CAPA log.

 

The Customer Feedback Table includes the following sort options:

 

1.Complaint or Case Id number.

2.By Client Number

3.By Customer Name

4.By Complaint Type Code

5.By Part/Service Number

6.By Assigned To

7.By Due Date

8.By Customer Status

 

complaintlog

Printing a Customer Complaint or Feedback Form

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User Tips:

Evaluating and Surveying Customer Satisfaction

 

 

 

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